so we have been dealing with the stupid insurance company for month now...BTW our babies are a month old today!
BUT, when i called to tell them that they were born on 3-15 (3 days after birth b/c weekend) they 'didn't' add Braylon to the insurance! WTF!!!
Mackayla's was approved by the 18th and i have already received her card. i called today about Braylon's and they said that it could take 30 days from the report of change to approve the application. why approve her but not him...she said they were 'working on it'. Whatev.
poor Braylon is the one who has been needing medicine that we have had to pay out of pocket for b/c of this crap!
so whats the LAMEST part about this? the ladies excuse is that "the people are just so used to adding one baby not two so they probably forgot!" OMFG are you freakin kidding me? UGH!
the funny thing is that he was in the system (even though they said he wasn't) and i found this out b/c the lady slipped and said his name (before i even told her his name, she only had looked up mine)
*vent OVER!*
Monday, April 12, 2010
Subscribe to:
Posts (Atom)